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Standard User CommandQ
(newbie) Wed 27-Jul-11 09:30:10
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BT phone line order procedure.


[link to this post]
 
I placed an order on BT.com for a BT phone service, which will be activated on my line on Friday August 5th. I've noticed that the line has a number which rings out but not in and the broadband connects on the line but I need the PPOA login for that. I took the stats from It and I'm very pleased with the stats.

Here's the stats for that connection (DG834Gv3):

ADSL Link Downstream Upstream
Connection Speed 16863 kbps 909 kbps
Line Attenuation 14 db 3 db
Noise Margin 12 db 12 db

Here's the stats for the Sky connection (DG834GT with DGTEAM FW):

ADSL Link Downstream Upstream
Connection Speed 19678 kbps 1150 kbps
Line Attenuation 18.0 db 9.8 db
Noise Margin 4.2 db 8.6 db

I'm pretty sure that line has a HR fault because I can hear noise on the line and I can disconnect/re-connect the broadband by ringing the number for that line. (TalkTalk ended up costing me £180 for 1 months broadband so I'm not interested in that line)


My question is are they running some kind of line tests?
Administrator MrSaffron
(staff) Wed 27-Jul-11 10:00:34
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Re: BT phone line order procedure.


[re: CommandQ] [link to this post]
 
Not line testing, just looks like line is still plugged into its old hardware.

It is cheaper to do this, than physically disconnect everytime some ceases a service.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User CommandQ
(newbie) Wed 27-Jul-11 10:04:10
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Re: BT phone line order procedure.


[re: MrSaffron] [link to this post]
 
The was just a beeping last time I checked and now it's connected with an unusual number someone must of done something.


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