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Standard User Banger
(eat-sleep-adslguide) Sat 06-Aug-11 21:49:30
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Crackly Phone.


[link to this post]
 
After lots of rain today I now have a crackly phone again and lots of CRC errors. I suspect it's the underground junction that got repaired a few months ago with a similar fault.

What's the best way to proceed with this fault, report a voice fault? Don't want a nasty bill or should I wait until it stops raining and see if it clears up?

Tim
ZeN & freenetname
recapped ST546v6 on 8 Meg Active
Check my bad boy speeds out on ZeN
Standard User Going_Digital
(knowledge is power) Sat 06-Aug-11 22:54:48
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Re: Crackly Phone.


[re: Banger] [link to this post]
 
If the noise is still there without the modem connected then report it as a regular voice fault.

adslnation - The Broadband Experts.
http://www.adslnation.com
Anonymous
(Unregistered)Sun 07-Aug-11 00:51:57
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Re: Crackly Phone.


[re: Banger] [link to this post]
 
Rain? ? ?

here in sunny Scotland we're all in beach wear !

Rain in your joints.... how dreadfully inconvenient


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Standard User thomaswarne01
(newbie) Sun 07-Aug-11 01:18:47
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Re: Crackly Phone.


[re: Going_Digital] [link to this post]
 
personally i would report it as a voice fault
see what happens

Standard User Banger
(eat-sleep-adslguide) Sun 07-Aug-11 01:19:53
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Re: Crackly Phone.


[re: thomaswarne01] [link to this post]
 
Voice fault reported. Now to wait 3 working days.

Tim
ZeN & freenetname
recapped ST546v6 on 8 Meg Active
Check my bad boy speeds out on ZeN
Standard User thomaswarne01
(learned) Sun 07-Aug-11 02:57:50
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Re: Crackly Phone.


[re: Banger] [link to this post]
 
How did you report it?
on the bt website?@bt.com

Standard User Banger
(eat-sleep-adslguide) Sun 07-Aug-11 03:39:38
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Re: Crackly Phone.


[re: thomaswarne01] [link to this post]
 
Yes disconnected everything, did a line test and report using mobile dongle.

Edit: Phone dead now, I bet I know which joint too.

Tim
ZeN & freenetname
recapped ST546v6 on 8 Meg Active
Check my bad boy speeds out on ZeN

Edited by Banger (Sun 07-Aug-11 08:27:27)

Standard User FRS_Plunderer
(experienced) Sun 07-Aug-11 10:40:37
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Re: Crackly Phone.


[re: Banger] [link to this post]
 
heard that before, truth is there's alot of cable between you and the exchange that can go bad.

Do yourself a favor when the engineer comes over and don't tell him how to do his job, just let him know that the last time it was the joint outside but let him run his tests all the same.

My Broadband Speed Test

Edited by FRS_Plunderer (Sun 07-Aug-11 10:41:38)

Standard User Banger
(eat-sleep-adslguide) Sun 07-Aug-11 20:45:30
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Re: Crackly Phone.


[re: FRS_Plunderer] [link to this post]
 
Yea was going to do that anyway and even offer a cuppa and hob knobs. smile

Tim
ZeN & freenetname
recapped ST546v6 on 8 Meg Active
Check my bad boy speeds out on ZeN
Standard User Banger
(eat-sleep-adslguide) Tue 09-Aug-11 01:17:43
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Re: Crackly Phone.


[re: Banger] [link to this post]
 
Damn phone has started working again with light crackling. Should I continue with the fault or give em a ring to cancel it, have a feeling engineer will turn Thursday and no crackle after joint dried up.

Tim
ZeN & freenetname
recapped ST546v6 on 8 Meg Active
Check my bad boy speeds out on ZeN

Edited by Banger (Tue 09-Aug-11 06:09:54)

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