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Standard User PhormFree
(learned) Wed 10-Aug-11 07:58:28
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Holiday park hot spot installation. Advice appreciated.


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Sorry for what must look like a truly weird question, but. . . We have a static holiday caravan at a park in the country. We can only use the van between April and November. We actually manage to use it for the equivalent of 3 months a year. But pay site fees for 12 months. Fair enough.

A group of us would like to be able to have a wi-fi hot-spot at our members' clubhouse. There is a phone line there. But we#re being told, we can't create a hot=spot there for use by van owners because the phone line is unsuitable. Instead, we must have trenches dug and BT lines run to our invdividual vans and pat a fortgune for 12 months' contracts when, as will be seen, we're not at the park for anything like that time.

My question is this:

The payphone box attached to the incoming telephone line belongs to Southwestern Bell Telecom. It is a Solitaire 2000 model. It says a user cannot speak to a BT Operator on 100 or 155, or to BT Directory Enquiries on 152 or 192. The minimum fee to make a call is 20p.

It's because of the presence of this payphone that we're being told no, the line isn't suitable for us to make use of with a wi-fi aset-up. But the coinbox actually connects to a standard master socket box marked BT OPENREACH. So, uh, that surely means it's a BT line which is coming in???

Help would be appreciated as we'd really like to understand *why* we can't make use of this phone line for the benefit of holiday park van owners -- we just want to have the equivalent of a little Internet Cafe in the clubhouse. Local management is so hazy about technical stuff, hence telling us the existing clubhouse line won't work for us / can't be adapted for use as we'd hope.

Help appreciated. Thanks.
Standard User ian72
(knowledge is power) Wed 10-Aug-11 08:07:04
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Re: Holiday park hot spot installation. Advice appreciated.


[re: PhormFree] [link to this post]
 
My understanding is that payphone lines are a special contract that does not allow you to use additional services on them (such as broadband). It would have to be moved to a standard contract to be able to use for broadband and then it wouldn't be usable as a payphone line.

Easiest way would be to get a new bt landline put in there with a normal telephone contract and run the broadband off of that. But, BT might consider it to be an invalid use of broadband (ie sharing it between a number of users rather than having a line each, BT might even consider it to be a business use which would require business contracts).
Standard User PhormFree
(learned) Wed 10-Aug-11 08:22:28
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Re: Holiday park hot spot installation. Advice appreciated.


[re: ian72] [link to this post]
 
Ian: many thanks indeed for the fast response -- that's much appreciated!

So it rather looks as though the best way is to contact BT direct and follow the ideas you've outlined -- commercial contracts notwithstanding!


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Standard User ichilton
(learned) Wed 10-Aug-11 09:23:11
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Re: Holiday park hot spot installation. Advice appreciated.


[re: PhormFree] [link to this post]
 
Hi,

You'd obviously need the co-operation of the owners of the clubhouse but your best bet is probably for someone to sign up to have a line installed in there and add broadband to it.

You could then split the cost between you and use the broadband how you please.

As far as I know, there is a standard install charge for lines (I think it used to be around £120) and then it's BT's problem how they get the line in there - if they have to dig up roads etc then so be it....but usually they will send a multi-pair cable to a building will be able to provide several lines - so you'll probably find that they'll bring the line out from either a central box somewhere or out of the back of that existing Openreach socket.

You'll want to order it under a single name (ideally placed by the clubhouse guys if they will co-operate) and as far as BT are concerned, the line is for use by the clubhouse...

Ian

Standard User ionic
(experienced) Wed 10-Aug-11 10:11:57
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Re: Holiday park hot spot installation. Advice appreciated.


[re: ian72] [link to this post]
 
Well if BT retail would take issue with the use of broadband provided by them (which I doubt), pretty much any other ISP would be fine with it! JUst check the contract for liability in the event of illegalness.
Standard User ionic
(experienced) Wed 10-Aug-11 10:14:12
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Re: Holiday park hot spot installation. Advice appreciated.


[re: PhormFree] [link to this post]
 
Have you tried putting the payphone number into an ADSL checker to see whether it can have service or not.
If management are "haxy" it may be that they have assumed it won't work rather than it not doing.

One thing that can prevent broadband is if metering pulses are used on the line (common for _some_ types of payphone) but I would expect the line checker to say "no" in that case.
Standard User MHC
(legend) Wed 10-Aug-11 10:35:14
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Re: Holiday park hot spot installation. Advice appreciated.


[re: PhormFree] [link to this post]
 
Does it actually belong to SWBT? Who empties the coin box and takes the money?

A Solitaire 2000 does not use any of the standard payphone signalling but does everything internally and as such does not make the line itself incompatible.

Who pays the line rental and to which operator do they pay it?

What happens if you unplug the Solitaire and plug in a normal phone - can you make a call?





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M H C


taurus excreta cerebrum vincit
Standard User vivaciti
(fountain of knowledge) Wed 10-Aug-11 10:49:17
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Re: Holiday park hot spot installation. Advice appreciated.


[re: PhormFree] [link to this post]
 
The first thing to do would be to pop the number into a checker and see what it says
I would use https://www.btwholesale.com/includes/adsl/main.html
and this will tell you one way or another. If it says no, then it may be an issue getting the existing line converted, so a new line would be the best way forward, then any issues or changes to the payphone will not effect your broadband, and the cost would not be too bad if split between everyone.
As has been said, when BT install almost any lines they always run it with a spare pair, and this should be able to be used for the new line, so no worry about getting the site owners to agree to road works.
Let us know what the wholesale checker says then we would be able to advise better.

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Standard User cdsmith15
(newbie) Wed 10-Aug-11 12:03:51
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Re: Holiday park hot spot installation. Advice appreciated.


[re: PhormFree] [link to this post]
 
Have you considered mobile broadband from 3 or Vodafone or the likes? Might be all you need, especially if you get a good signal at the holiday park.
Administrator MrSaffron
(staff) Wed 10-Aug-11 12:44:58
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Re: Holiday park hot spot installation. Advice appreciated.


[re: PhormFree] [link to this post]
 
In terms of hot spots, a BT Total connection means you get a BT Fon hotspot available, and while not free is allowed for in the contract. People with caravans and BT Total at home would be able to access this for free, others would pay.

If there is a good 3G signal, then a MiFi type arrangement to create a hot spot would be a good no/low contract option for doing things.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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