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Standard User inretro
(newbie) Wed 17-Aug-11 22:13:39
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Quickest way to switch broadband and landline

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Our current broadband and landline (with BT) expires in a couple of days and we're trying to find the quickest way to get something else up and running asap, but we need a 3 month contract for both.

We're half way through a 6 month contract for our flat; up to now the previous tenant had not disconnected her BT landline+broadband connection and we were paying her. Now she's terminated the contract for the end of this week, but our chosen provider (O2) is looking at 2 weeks for landline+broadband unless we have a mac code.

BT says we can't have a mac, as we're finishing the landline contract - is this correct?

Can anyone thing of any other ways we could get a service in less than 2 weeks time? Maybe a different provider that can do both quicker? or has anyone persuaded BT into a less than 12 month contract for the landline only (so we could get a mac by keeping the line)?

We're happy to pay more than the going rate if we can actually get a service sooner.


Administrator MrSaffron
(staff) Thu 18-Aug-11 08:48:32
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Re: Quickest way to switch broadband and landline

[re: inretro] [link to this post]
As landline and person paying are changing then a MAC is useless. So BT is correct.

Two weeks is standard install time, sometimes faster, sometimes slower. Ask if the provider has any expedited options, usually costs at least £100 extra

Andrew Ferguson, - formerly known as
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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