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Standard User gamehunrgy
(newbie) Tue 13-Sep-11 23:20:22
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Moving from TalkTalk Full LLU to Sky Full LLU possible ?


[link to this post]
 
Possible without much interruption that is ? I know you used to have to 'return to doner' etc before but have sky changed there systems to accommodate such a change now ? The online order system still doesn't recognise a TalkTalk number. If I us my address details it works fine but obviously you have to pay £39 for a new line installation.

Anyways if ordered through the website would it go though without a hitch ? I expect a couple of hours downtime. That or do I have to ring and ask them to do a LLU to LLU switch ? Would prefer to do it online for the cashback.

Thanks in advance.
Standard User BatBoy
(legend) Tue 13-Sep-11 23:34:35
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Re: Moving from TalkTalk Full LLU to Sky Full LLU possible ?


[re: gamehunrgy] [link to this post]
 
I recently moved a Virgin cable phone+bb+tv to sky talk+bb+tv and kept the number. They couldn't process the order for the bb until the phone was switched however, so there would have been about 7 days downtime if the Virgin bb had stopped.



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Standard User gamehunrgy
(newbie) Wed 14-Sep-11 08:29:58
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Re: Moving from TalkTalk Full LLU to Sky Full LLU possible ?


[re: BatBoy] [link to this post]
 
So 7 Days downtime then, I think I could live with that, just about. Lol. Thanks for that, will place the order as soon as my TalkTalk contract is up. smile


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Administrator MrSaffron
(staff) Wed 14-Sep-11 09:41:08
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Re: Moving from TalkTalk Full LLU to Sky Full LLU possible ?


[re: gamehunrgy] [link to this post]
 
IMPORTANT

Virgin cable is not full LLU so the experience of that poster is largely irrelevant.

In theory what you want to do is possible, but keep a mobile handy for when it screws up

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User gamehunrgy
(newbie) Wed 14-Sep-11 19:53:32
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Re: Moving from TalkTalk Full LLU to Sky Full LLU possible ?


[re: MrSaffron] [link to this post]
 
Hi, I understand that, I guessed it would be a similar situation though. I got the answer I needed, It would seem in some cases there's just a couple of hours downtime. A new number will be needed it would appear though. Contract ends 19th Oct with TalkTalk so I guess if I order Sky now I'll have to pay leaving fees to TalkTalk.

Thanks !
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