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Standard User Bob_s2
(member) Mon 03-Oct-11 14:37:44
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BT Suffers Major Broadband Outage


[link to this post]
 
BT has confirmed that a "power issue" at a major exchange in Birmingham is causing problems for broadband customers across the UK.

Customers have reported problems from as far afield as Belfast, Edinburgh, Swansea and London.
Standard User orly
(fountain of knowledge) Mon 03-Oct-11 14:53:39
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Re: BT Suffers Major Broadband Outage


[re: Bob_s2] [link to this post]
 
Yep, mate working for BT in Belfast saying they're getting a lot of calls about it.

No problems with my Infinity connection in Bangor, N.Ireland though.

---
> Comparison chart of FTTC ISPs
> Got FTTC? Complete the survey

BT Infinity 8th July 2010
(NIBA)
600m (approx) to cabinet
23.5mbit down / 8mbit up
Anonymous
(Unregistered)Mon 03-Oct-11 15:03:03
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Re: BT Suffers Major Broadband Outage


[re: orly] [link to this post]
 
in derry BT business broaband off now for 2 hours. Thank god for three mobile, backup 3g now running office with 8 staff with 6mbps downloads wink


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Anonymous
(Unregistered)Mon 03-Oct-11 15:05:32
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Re: BT Suffers Major Broadband Outage


[re: Anonymous] [link to this post]
 
Derry Northern Ireland. Will check my Infinity connection at home later.
Standard User orly
(fountain of knowledge) Mon 03-Oct-11 15:08:30
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Re: BT Suffers Major Broadband Outage


[re: Anonymous] [link to this post]
 
Seems to affecting more business customers for some reason. The BT service status messages are as succinct as ever...to the point they tell you nothing of any interest.

---
> Comparison chart of FTTC ISPs
> Got FTTC? Complete the survey

BT Infinity 8th July 2010
(NIBA)
600m (approx) to cabinet
23.5mbit down / 8mbit up
Standard User aquilla
(knowledge is power) Mon 03-Oct-11 15:08:54
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Re: BT Suffers Major Broadband Outage


[re: Bob_s2] [link to this post]
 
Yep it's major. Just logged in to our work monitoring portal (we monitor data connections) and I'm seeing around a couple of hundred connections (all xDSL broadband) down since 12:30. All over the country - Glasgow to Exeter.

Regards,

Stuart

Current ISP: Xilo LLU (via Cable & Wireless)
Previous ISP: Zen (for 9 years).

Edited by aquilla (Mon 03-Oct-11 15:09:56)

Standard User clmfsh
(experienced) Mon 03-Oct-11 15:22:13
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Re: BT Suffers Major Broadband Outage


[re: orly] [link to this post]
 
back on in Oxford. routers automatically reconnected without any user intervention required.
Standard User orly
(fountain of knowledge) Mon 03-Oct-11 15:23:21
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Re: BT Suffers Major Broadband Outage


[re: aquilla] [link to this post]
 
In reply to a post by aquilla:
Yep it's major. Just logged in to our work monitoring portal (we monitor data connections) and I'm seeing around a couple of hundred connections (all xDSL broadband) down since 12:30. All over the country - Glasgow to Exeter.


Cue the legions of misinformed numpties invading the BBC website to give off like they were some Guardian commentator.

Dozens of replies from people without the faintest notion of how telephony or the internet works but they all know how to sort it out of course wink

---
> Comparison chart of FTTC ISPs
> Got FTTC? Complete the survey

BT Infinity 8th July 2010
(NIBA)
600m (approx) to cabinet
23.5mbit down / 8mbit up

Edited by orly (Mon 03-Oct-11 15:24:02)

Administrator MrSaffron
(staff) Mon 03-Oct-11 15:31:03
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Re: BT Suffers Major Broadband Outage


[re: Bob_s2] [link to this post]
 
Got a link to the MSO?

http://usertools.plus.net/exchanges/mso.php has nothing, or at least non of the places look like Birmingham

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User clmfsh
(experienced) Mon 03-Oct-11 15:33:37
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Re: BT Suffers Major Broadband Outage


[re: MrSaffron] [link to this post]
 
http://btbusiness.custhelp.com/app/service_status/se...
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