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Anonymous
(Unregistered)Wed 05-Oct-11 22:24:43
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Plusnet needs more customer service staff


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Hi really happy plusnet customer switched from talktalk to plusnet On Monday managed too get an extra 4.5meg from plusnet. Talktalk must of got that bad lol.the only prob with plusnet is waiting on the phone 25-40mins 4 someone too pick up the phone. Hope plusnet getting more staff.
Anonymous
(Unregistered)Wed 05-Oct-11 22:32:12
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Re: Plusnet needs more customer service staff


[re: Anonymous] [link to this post]
 
Sorry, My fault they didnt answer quick enough.
Cant enough of their cute Yorkshire accent's wink
Anonymous
(Unregistered)Wed 05-Oct-11 22:36:02
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Re: Plusnet needs more customer service staff


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Lol Tut tut tongue It's good 2 talk 2 English call centres now tho unlike talktalk


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Standard User RobertoS
(sensei) Thu 06-Oct-11 00:29:18
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Re: Plusnet needs more customer service staff


[re: Anonymous] [link to this post]
 
Heh!
I would rather not need to talk to any call centre, or even proper "techie" support tongue.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User krisedwards
(newbie) Thu 06-Oct-11 21:27:53
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Re: Plusnet needs more customer service staff


[re: Anonymous] [link to this post]
 
Hay Plusnet are get more staff on a weekly basis ... the best thing to do is to raise a support ticket thorough there online ticketing system there normally answered quickly smile
Standard User chrimbow
(committed) Sun 09-Oct-11 12:10:17
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Re: Plusnet needs more customer service staff


[re: Anonymous] [link to this post]
 
Not really sure what the point of this post is really but I think you may get more help in-
http://forums.thinkbroadband.com/plusnet.html

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