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Anonymous
(Unregistered)Wed 19-Oct-11 15:16:38
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What speed can my phone line support?


[link to this post]
 
We're thinking of going for up to 20mb broadband service, at the moment we're on 8.



Link Information

Uptime: 1 day, 2:53:30

DSL Type: G.992.5 annex A

Maximum Bandwidth (Up/Down) [kbps/kbps]: 975 / 3,188

Bandwidth (Up/Down) [kbps/kbps]: 979 / 2,288

Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00

Output Power (Up/Down) [dBm]: 12.0 / 19.0

Line Attenuation (Up/Down) [dB]: 17.0 / 33.5

SN Margin (Up/Down) [dB]: 13.0 / 13.0

Vendor ID (Local/Remote): TMMB / BDCM

Loss of Framing (Local/Remote): 0 / 0

Loss of Signal (Local/Remote): 0 / 0

Loss of Power (Local/Remote): 0 / 0

Loss of Link (Remote): 0

Error Seconds (Local/Remote): 0 / 0

FEC Errors (Up/Down): 4 / 426

CRC Errors (Up/Down): 4 / 3

HEC Errors (Up/Down): 76,838 / 1

That's our infomation from our o2 Wireless Box, though if we get up to 20mb we're thinking of switching to BT

Questions:

What will our estimated speed be? And, how much can our phone line support? Thanks
Administrator MrSaffron
(staff) Wed 19-Oct-11 15:40:47
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Re: What speed can my phone line support?


[re: Anonymous] [link to this post]
 
You may be on the o2 8Meg capped service, but your modem is already running in ADSL2+ mode

DSL Type: G.992.5 annex A is what tells us that. G.992.5 means ADSL2+

You are currently connected at just 2288Kbps which is awfully low for your line attenuation (line length) of 33.5dB.

You should really be connecting at the full 8Meg now, based on the data. So suggests there may be a wiring issue in the property.

Can you connect the ADSL modem to the test socket which is underneath the removeable faceplate on the master socket (phone book has more details on this) and post the figures from the modem again.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User XRaySpeX
(knowledge is power) Wed 19-Oct-11 16:09:04
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Re: What speed can my phone line support?


[re: Anonymous] [link to this post]
 
You'd get about 13 Meg on an uncapped service, but you should be getting the full capped 8 Meg now.

Don't even consider switching until you've sorted out your wiring issues.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 17 Meg Untweaked 19 Meg Tweaked WBC


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Standard User cosmicflame
(newbie) Wed 19-Oct-11 20:00:55
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Re: What speed can my phone line support?


[re: XRaySpeX] [link to this post]
 
Not entirely sure what you mean when you say to plug the modem into the test socket thing.

XRaySpeX, do you reccommend getting a technician involved since we're clueless?
And also we've decided to switch to Virgin Media, the installation is starting on the 1st of November, since we're switching to fibre optic cable do we still need to get the wiring sorted out?
Standard User BatBoy
(legend) Wed 19-Oct-11 20:15:01
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Re: What speed can my phone line support?


[re: cosmicflame] [link to this post]
 
No, you can leave it alone as Virgin doesn't use the BT phone line.



______________________________________________________________________________. __________________
Standard User Apprentice
(knowledge is power) Wed 19-Oct-11 20:16:34
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Re: What speed can my phone line support?


[re: cosmicflame] [link to this post]
 
Connecting to the TEST socket (inside the BT mastersocket) eliminates any issues with the phone wiring, extensions etc within the house.

A guide from PN

EDIT > as BatBoy says it doesn't matter if you are going to VM cable service.

Alastair

omadasafisho

Edited by Apprentice (Wed 19-Oct-11 20:21:25)

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