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Standard User TrishaH
(learned) Thu 03-Nov-11 19:12:04
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Where to get MAC to migrate from Pipex/TT


[link to this post]
 
I've decided to migrate to probably Zen Fibre - I suppose the first step is to request a MAC code.
I'm Pipex (now TalkTalk) and my account will be moved to TT on Nov 7th.
I think it could be best to request the MAC code before that date, but am unsure of the number to call to do that.
Does anyone have a UK number to request the MAC please?

Edited by TrishaH (Thu 03-Nov-11 19:13:06)

Administrator MrSaffron
(staff) Fri 04-Nov-11 08:59:58
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Re: Where to get MAC to migrate from Pipex/TT


[re: TrishaH] [link to this post]
 
Pipex Business users who have not already transferred to TalkTalk Business, call our sales support team on:

0800 954 0702
(Mon - Fri, 8am - 6pm)
Sales: 0800 954 0702
Customer Care: 0800 110 5172

A redirect on www.pipex.net gives those.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User TrishaH
(learned) Fri 04-Nov-11 15:05:17
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Re: Where to get MAC to migrate from Pipex/TT


[re: MrSaffron] [link to this post]
 
Thank you Andrew.

I was going to try that number, but as I'm with Homecall, did a bit more searching. There is a number on the Pipex site, but last time I used that I was through to the call centre in India.
However, I tried Google and found maccode.org.uk. They give a different number: 0871 222 6366. I did wonder if such numbers were out of date seeing there's a switch over to TalkTalk happening, but I tried it and it's a UK number. I asked for my MAC code and a pleasant gentleman took the details and put in the request.
Hopefully, it'll arrive soon smile


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