There are several problems arising from this:
1. At his current house he is connected to Virgin cable but this won't be available at the new address.
2. He wants to take his phone number with him.
3. The place he is moving to has broadband already on the line.
The main thing I'm trying to work out is what processes to go through to get him sorted out.
In the short term I think he would have to get a PAYG 3G dongle so he could get online and I could remote in.
Any advice gratefully received.