First time posting & hope i'm in the correct area!
I am with Plusnet for my broadband supply.
My problem/question is this.......(and if my theory is wrong, I'm open to suggestions)
I have recently moved to a very rural area a few miles from my exchange so high speeds are not a problem - I just don't get high speed - simple!!
The problem seems to be with the power supply to the house - we keep getting "mini" power cuts, the lights will flicker for a few seconds and then everything is ok. I think the DLM is stepping in, thinking there is a problem with the broadband supply and throttling everything back to "next to useless" speed (is that possible?) this results in me having to phone Plusnet, they reset line and a couple of days later all is ok again, until the next mini power cut when the same thing happens again. It seems that the flickering lights happen every week or two and I have had 5 resets over the last 2 months.
Plusnet a very good at getting it going again but the novelty is wearing off for me now, I asked "could we just simply have the DLM thingy turned off ?????" This seems to have thrown them into confusion and I am unable to get an answer at the moment.
Could it be the flickering lights are being seen as power cuts?
Can DLM be switched off?
Any helpful ideas/suggestions would be great, thanks for reading