I used to be a BT broadband customer, never had much trouble with the internet, when with BT, but costs where to high so I changed Broadband provider to Orange, as my Blackberry is orange and the package I have is cheaper than BT for the speeds I was receiving.
I have been a orange broadband customer for approx 8 months, at first I had no problems with my internet, but over the last few months( I have the Computer broadband from hell), I could pull my hair out and as you sometimes do, I have wanted to throw my computer out of the window.
My platform is XP, wired, I run AVG free internet virus software and have the usual gizmos to keep my computer running as smoothly as I can make it.
I have been in touch with orange as I was wondering if my router was faulty, ( I am quite new to all this tec stuff but I do try and understand it).
The problem being I was getting internet access at different speeds through the day, and my green lights where flashing as they should be then it started, I was getting online no probs, and then I could be searching on websites of doing my usual thing, I would then get periods of 2/5/10/15 minutes where the green lights on my router where solid, my computer freezes until I get the flashing green lights back, cannot even do a speestest to see that the problem is.
The speed test I have done through the last week, are not that bad
1801 Kbps 371 Kbps lowest
5137 Kbps 373 Kbps highest
After speaking to orange 2 /3 months ago, all they could suggest is that my firewall was the problem as my speeds where ok - I in my wisdom removed my firewall, tested still no difference removed antivirus soft wear still no difference.
It got so bad last week that I rang orange again and the have supplied my with a new router, I thought I had resolved the problem as day time speeds where not bad I had one or two slow times but I put that down to exchange use.
This evening however, from maybe 9pm till this post 2pm I have got periods of 20 mins that I have solid green lights, I can jump up and down move my mouse and my computer is still frozen until I get my green lights flashing again and hay presto I can work and do what I want and then it goes again.
I have done all the uninstalling of firefox and goole chrome, and I have clean out cookies and several other things including uninstall some software, none of this has mad any difference.
What I have been keeping a eye on is my Task manager, I am not sure how it really works but here goes.
On the networking Local area con I have Realtek RTL81 for operation- when there are solid green lights on my router I get in Local Area Connection 0% and a solid green line, when I have got green flashing light it goes up and down.
On the preformance table CPU usage I have even with solid green lights a graph showing red and green lines going up and own.
On the preformance Page file usage history I have a solid yellow line when I have solid green lights on my router, when I have flashing green lights this yellow line move up and down depend on usage.
I not sure what else I can say, it is a bit long winded, but I are doing my nut here.
Oh one other thing - II thought I might replace is my Ethernet cable as it is quite old as the one orange or BT supplied was not long enough. (is it worth a try) If so what is the best Ethernet cable to buy?
Can anyone HELP out there please thanks, I do not want orange going into my computer, as they always seem to muck up something else.
Edited by Felizdia (Thu 24-Nov-11 03:04:24)