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Anonymous
(Unregistered)Thu 24-Nov-11 13:45:45
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Unlimited download package from ISP, am i throttled?


[link to this post]
 
Hi,

I have been having issues with my broadband speed in which over the last few months it has dropped significantly.

I can accept that during rush hour everyone sees a drop off, but having done speed tests during non-rush hour I have been getting very similar speeds all the time, no real spikes, almost as though I am hitting a set threshold much lower than my router connection speed reports I should be getting. There is possibly a throttle of my connection, as I have upped the ammount of data download over this period, so I am thinking have I been throttled due to hitting my so called "Unlimited" cap?

I have tried a different router, different micro filters, direct connection to the master socket, different wireless channel and direct connection to the router.

I am pretty close to the exchange and here are my stats:

Connection Speed 8128 kbps 448 kbps
Line Attenuation 6 db 2 db
Noise Margin 13 db 19 db

I did some speed checks this week, mostly apart from one time all are non-rush hour speedtests and this is what I got:

21-Nov-2011

Time Up Down
0910 1928 376
0925 1928 376
0940 1920 376
0950 1928 376
1005 1920 376
1015 1920 376
1022 1920 376
1030 1896 376
1102 1816 376
1313 1920 376
1424 1928 376

23-Nov-2011

Time Up Down
0910 1904 376
0954 1928 376
1030 1928 376
1035 1928 376
1412 1920 376
1447 1920 376
1532 1920 376
1534 1920 376
2118 1264 376

24-Nov-2011

Time Up Down
1113 1920 376
1131 2088 376
1214 1928 376

From these stats I am flat lining at 2Mbps, where my router details I should really be getting around 7-8Mbps

Is my link being throttled? my ISP is SKY Broadband Connect.

thanks for any feedback
Mr Vit
Standard User john2007
(legend) Thu 24-Nov-11 13:54:19
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Re: Unlimited download package from ISP, am i throttled?


[re: Anonymous] [link to this post]
 
Looks like it. Sky broadband connect is a resold BT service which is poor compared to Sky's own LLU service.

Do you download much?
Standard User uno
(fountain of knowledge) Thu 24-Nov-11 13:54:48
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Re: Unlimited download package from ISP, am i throttled?


[re: Anonymous] [link to this post]
 
In reply to a post by Anonymous:
Is my link being throttled? my ISP is SKY Broadband Connect.


Probably. Sky Connect is known to be traffic managed, sometimes quite heavily.

Matt

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uno Broadband
t: 0808 221 8642
Official Maidenhead, Milton Keynes & Manchester Speedtest.net Host


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Standard User Andrue
(knowledge is power) Thu 24-Nov-11 14:51:36
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Re: Unlimited download package from ISP, am i throttled?


[re: Anonymous] [link to this post]
 
Presumably you have the labels for 'up' and 'down' swapped around otherwise there's something more odd going on.

Andrue Cope
Brackley, UK

Just because he can smile
Anonymous
(Unregistered)Thu 24-Nov-11 15:29:00
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Re: Unlimited download package from ISP, am i throttled?


[re: Andrue] [link to this post]
 
In reply to a post by Andrue:
Presumably you have the labels for 'up' and 'down' swapped around otherwise there's something more odd going on.


yes indeed, it's not quite that slow!

cehcking around i see people are talking about a 40GB monthy cap and the also a 1.3GB daily cap on Sky Connet and then you get throttled, but i seem to be throttled 24/7, not just during peak usage time..

i haven't downloaded anything approaching 1.3GB daily for a week now and i am clearly still being throttled.
Standard User XRaySpeX
(eat-sleep-adslguide) Thu 24-Nov-11 15:48:02
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Re: Unlimited download package from ISP, am i throttled?


[re: Anonymous] [link to this post]
 
Shy Connect has a 40GB pm usage limit, which you probably exceeded by being unaware of it.

You should have been informed of this on signing up; it is quite clear on their site.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Standard User vivaciti
(knowledge is power) Thu 24-Nov-11 16:45:06
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Re: Unlimited download package from ISP, am i throttled?


[re: Anonymous] [link to this post]
 
Have you run a BT speedtest as it could be a profile issue.

www.vivaciti.net
Vivaciti Broadband
0800 0911797

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Administrator MrSaffron
(staff) Thu 24-Nov-11 18:33:53
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Re: Unlimited download package from ISP, am i throttled?


[re: Anonymous] [link to this post]
 
Limits are rarely averaged out over a day.

Probably means in November 2011 you have exceeded the 40GB, e.g. you might have had two of three days with large amounts of data.

It is a case of see how things are now, and keep a record of what your usage is like.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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