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Standard User steadyeddie
(member) Sun 27-Nov-11 14:40:15
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TalkTalk LLU to Sky LLU


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Hi all
My parents are thinking of switching to Sky from TT and I was concerned because I know how difficult it can be to switch between LLU providers. My mum said she had spoken to Sky and they told her it would cost just £10 for a new line from Sky, she could keep her number and the switch would be simple.
I'm concerned this may have just been sales talk, is it really a lot easier to switch LLU providers now? I know it's been a nightmare in the past.
Thanks
Standard User BatBoy
(legend) Sun 27-Nov-11 14:46:01
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Re: TalkTalk LLU to Sky LLU


[re: steadyeddie] [link to this post]
 
The new line will have to be activated before they will order broadband, so there will be 10 days or so without broadband.



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Standard User steadyeddie
(member) Sun 27-Nov-11 15:12:02
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Re: TalkTalk LLU to Sky LLU


[re: BatBoy] [link to this post]
 
In reply to a post by BatBoy:
The new line will have to be activated before they will order broadband, so there will be 10 days or so without broadband.

I'm assuming the process has been made easier now then?
So there's no need to go back to BT?
And she can keep her number?
Do you know if there are likely to be any disconnection fees from TT?


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Standard User BatBoy
(legend) Sun 27-Nov-11 15:22:02
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Re: TalkTalk LLU to Sky LLU


[re: steadyeddie] [link to this post]
 
You can order directly through sky, so no need to go back to BT. In fact, you can't order sky BB unless the phone is with sky.

If sky say she can keep the number, then she can.

Dunno about TT, sorry.



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Standard User steadyeddie
(member) Sun 27-Nov-11 16:04:24
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Re: TalkTalk LLU to Sky LLU


[re: BatBoy] [link to this post]
 
Thanks for the info BatBoy.
Does anyone know if there will be any cease charges from TT, cant find anything on their website
Standard User Zarjaz
(knowledge is power) Sun 27-Nov-11 16:20:23
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Re: TalkTalk LLU to Sky LLU


[re: BatBoy] [link to this post]
 
In fact, you can't order sky BB unless the phone is with sky.

Is this correct ? I have worked on plenty of lines where the voice is through someone else, and the BB is with Sky ?

Standard User epyon
(committed) Sun 27-Nov-11 16:29:51
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Re: TalkTalk LLU to Sky LLU


[re: steadyeddie] [link to this post]
 
In reply to a post by steadyeddie:
Thanks for the info BatBoy.
Does anyone know if there will be any cease charges from TT, cant find anything on their website


Not that i know of you should be good to go if you're out of contract

In reply to a post by Zarjaz:
In fact, you can't order sky BB unless the phone is with sky.

Is this correct ? I have worked on plenty of lines where the voice is through someone else, and the BB is with Sky ?


They now only do MPF i think they stopped SMPF sometime last year frown

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Standard User BatBoy
(legend) Sun 27-Nov-11 16:31:41
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Re: TalkTalk LLU to Sky LLU


[re: epyon] [link to this post]
 
I think it was 1st September this year.



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Standard User epyon
(committed) Sun 27-Nov-11 17:03:19
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Re: TalkTalk LLU to Sky LLU


[re: BatBoy] [link to this post]
 
Ohh was it that recently

my bad.

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Standard User RobertoS
(sensei) Sun 27-Nov-11 22:36:54
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Re: TalkTalk LLU to Sky LLU


[re: steadyeddie] [link to this post]
 
?
I wasn't aware it isn't possible to migrate the phone from LLU to LLU. (MPF >> MPF). In fact I would have thought it simpler than WLR to LLU.

So it should be possible to do a combined move just as though they were migrating from any other connection.

My broadband basic info/help site - www.robertos.me.uk
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