Thank you - I'm not very tech minded, so a lot of the terminology is new to me.
I need to install Java on this computer to do a BT test - tried a few weeks ago only to have it screw things up, but perhaps I downloaded 64bit instead of 32 ..I'll try again. See edit below.
In the ISP control panel, the first part is what I copied above: 'Line Rate Data', there's also 'Synchronisation Data' and finally 'Service Profile Data'. If it's Service Profile Data, mine has info for the 17th Nov (the day I was connected with the new ISP)
It just has: Noise Margin Reset: N - Run Mode: Fast - Run Mode Changed: N - Interleave: Auto.
It took two days for the Line Rate Data in my earlier post to show the info for 12th.
Re your edit - you think TR101 is the same as adsl3500? ...just a different way of defining it.
EDIT: Downloaded Java 32, did the BT test and my IP Profile is 4969
It says my line is capable of 7150 and that no problems were detected, so any I've had could be congestion or a slow response server.
- not on my line at the moment then
Edited by TrishaH (Fri 16-Dec-11 15:10:00)