DSL 2780 Router Stats.

I've just moved to TalkTalk and they have sent me a D-Link DSL 2780.
Everything is working fine - except I can't find where to access the router stats (looking particularly for the SNR).
The obvious place would be from the router software -> advanced -> status -> Statistics.
But there is nothing behind the statistics tab (protocol unknown, type unknown, URL javascript : st.stat(); )
I have firmware V1.13 and Hardware A2.

Am I making a basic schoolboy error and looking in the wrong place or do I have a problem ?
Any help would be much appreciated.

Sounds like a bug in the firmware code for the Web GUI. You shouldn't be seeing msgs like that.

You are accessing router via your browser?

Looks like it needs a re-flash of its firmware or a newer version.

EDIT: Do you mean a DSL-2740R? No 2780 listed in DLink site but a DSL-2740R that has a v 1.13 f/w and also a v 1.16 later one.

Edited by XRaySpeX (Sat 04-Feb-12 00:29:19)

XRaySpeX -

OK, thanks for the response.

Your comment about browsers triggered a belated thought.

I use IE9 (don't laugh) and had tried every combination of compatibility mode with no luck.

I've just tried it in Firefox and guess what - I can now see all the stats.

Every picture tells a story !!

Thanks again.

Did you disable all the add-ons in IE?

Everything seems to be disabled.

I'll get in touch with TalkTalk and see if they have any bright ideas - and continue to use Firefox in the mean time.

Cheers.

ive just had a 55 min phone call to talk talk about the same router

escelatated to level 2 support desk, they said at the end of the conversation you drivers are out of date.

ive looked everywher for em, no luck so far!!

let me know if you have any joy!

It's a bit sad if TT supply a router and can't tell you which is the latest driver and where to get it.

Trouble is, ISP-supplied routers sometimes have non-standard firmwares. I don't know if that means non-standard drivers as well.

Have you tried this D-Link page?

cheers for the link, recommended that my drivers need updating but now the app wants payment before updating!

Main ones are

Atheros ar5007 wifi adapter
NVIDIA nForce 10/100/1000mps

had a google and installed on or two of them but still no luck so far

If you want to get any sense out of TT, join their Customer Forums, they have a section for broadband problems that is monitored by their OCE's - very helpful.

TT's customer services help desk told my that 3.1 Mbps was the fastest I could go - working with the OCE's I got it up to 3.9 Mbps.

Edited by HTTP404 (Sat 18-Feb-12 20:23:59)

Why the need for drivers for a router? It only connects by Ethernet/Network Card which will have its own drivers. Router should only need up-to-date firmware.