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Standard User TrishaH
(member) Wed 15-Feb-12 23:23:30
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Re Speeds on ADSL2+


[link to this post]
 
Just a recap: after migrating to Zen last November, my Netgear 834g was still dropping connections a lot, as it had been doing for some time.
Zen tech services suggested the router at fault, and/or possibly the internal wiring. Got a new Billion 7800n which immediately fixed that and has never dropped the connection. Then, because speeds weren't terrific, I ordered a new BT master socket to be fitted and in December the engineer also fitted a new cable from the point it reaches the house.. My speed increased from 4.5 to approx 6.5.
Then last month I asked to be upgraded to ADSL2+ which was done within 24 hours.

After RobertoS suggested a few changes in my router settings, the speed settled at around 6.6-6.7 with .93up. The down speed only increased slightly, but the up speed doubled.
We had a power cut on Jan 23rd and it re-synced at 7.4 but a re-sync in daylight next day put it back slightly lower than it had been before. My line profile is 6880.
The router (wired) has been solidly connected with steady speeds for the full 3 weeks now.

Checks indicate the exchange is 1.6km, but Zen reckon it's actually nearer to 2.7/3, and could be why I don't get a better speed.
I'm approx 70mts from my cabinet.

Now I tried the BT tester and got:
Down 6.68 up (max achievable 7.15)
Up .973 (max achievable 832)

This is my router stats:
DSP Firmware Version A2pB025f.d22k
DMT Status No Defect
Operational Mode ADSL2+
Upstream 1095
Downstream 7799
SNR Margin(Upstream) 5.8
SNR Margin(Downstream) 5.1
Line Attenuation(Upstream) 22.7
Line Attenuation(Downstream) 46.0

The SNR down has varied between 4.8 and 5.9 depending on time of day ever since, but in the past 12 days it's been 5.4-6.3.

Trisha.

Edited by TrishaH (Thu 16-Feb-12 00:32:58)

Standard User XRaySpeX
(eat-sleep-adslguide) Thu 16-Feb-12 00:17:36
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Re: Re Speeds on ADSL2+


[re: TrishaH] [link to this post]
 
Stats are good. What's the problem?

NM will vary over the day around 6 +/- 1 dB. Reconnect during daylight hours, measure immediately and you should find it on 6 more or less.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Standard User TrishaH
(member) Thu 16-Feb-12 00:29:59
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Re: Re Speeds on ADSL2+


[re: XRaySpeX] [link to this post]
 
Hi XRaySpeX - RobertoS said he wasn't happy with the speeds I'm getting so I gave a re-cap and the latest stats etc.
These latest stats are what's currently showing after a daylight reconnect 22 days ago.


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Standard User RobertoS
(sensei) Thu 16-Feb-12 00:41:38
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Re: Re Speeds on ADSL2+


[re: XRaySpeX] [link to this post]
 
BT speed tests are showing an upstream IP Profile of 832kbps, but with higher than that upload. I'm puzzled.

Sync's aren't too bad, I agree.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User XRaySpeX
(eat-sleep-adslguide) Thu 16-Feb-12 00:44:54
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Re: Re Speeds on ADSL2+


[re: TrishaH] [link to this post]
 
Hm-mm! Then you were complaining about the BT speedtester as others were.

Here you show your own router stats are OK.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Standard User XRaySpeX
(eat-sleep-adslguide) Thu 16-Feb-12 00:49:34
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Re: Re Speeds on ADSL2+


[re: RobertoS] [link to this post]
 
A quirk of the BT speedtester we've seen occasionally before.

Just ignore it and take an independent speed test , like TBB's, 2 at night before retiring grin.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Standard User RobertoS
(sensei) Thu 16-Feb-12 00:51:31
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Re: Re Speeds on ADSL2+


[re: XRaySpeX] [link to this post]
 
That isn't the same as the misbehaviour it is currently doing. It's also showing her with a downstream one of 7.15Mbps, ....ahhh frown.

@Trishah, please can your copy and paste the actual contents of the download and upload text boxes from your next BT speed test?

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User XRaySpeX
(eat-sleep-adslguide) Thu 16-Feb-12 00:59:28
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Re: Re Speeds on ADSL2+ - EDITED


[re: RobertoS] [link to this post]
 
Max Achievable isn't same as IP Profile, is it?

It certainly is misbehaving currently smile:
HTTP Status 404 - /PerformanceTester/applet/progressbar/progressbar.html

HTTP Status 500 - --------------------------------------------------------------------------------
type Exception report

message
description The server encountered an internal error () that prevented it from fulfilling this request.

exception
java.lang.IllegalStateException: Cannot forward after response has been committed
It certainly is flaky there days. Prob since they recoded it to remove Sync Speeds (EDIT). Can we trust it?

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC

Edited by XRaySpeX (Thu 16-Feb-12 01:15:41)

Standard User TrishaH
(member) Thu 16-Feb-12 01:18:18
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Re: Re Speeds on ADSL2+


[re: RobertoS] [link to this post]
 
Yes - will do.
I'll try it tomorrow.

Thanks.
Standard User RobertoS
(sensei) Thu 16-Feb-12 01:29:30
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Re: Re Speeds on ADSL2+ - EDITED


[re: XRaySpeX] [link to this post]
 
The flakiness appears to be geographic.

Download speedachieved during the test was - 25 Mbps
For your connection, the acceptable range of speedsis 12 Mbps-38.72 Mbps .
Additional Information:
IP Profile for your line is - 38.72 Mbps

Upload speed achieved during the test was - 1.6Mbps
Additional Information:
Upstream Rate IP profile on your line is - 2 Mbps

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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