Had a dispute with BT recently which took months to sort out(tried to give me charges inc engineer call out I never recieved) and so I made a high level complaint.
For months I had internet and incoming calls only as the BT system wouldnt reenable outgoing calls till I cleared bill, eventually by the time the issue was sorted they had fully disconnected me(my number is no longer in use and for some reason I cant apply for a new line at my address)
I was going to cancel my Sky tv as never used it and was asking about broadband prices without tv and was told that my broadband was disconnected, however 2 weeks have passed since then and I still receive broadband and not sure what to do or whats happening.
If I ring up Sky I am worried I will get charged despite me wanting it cancelled, or not being able to get my line reconnected due to a marker on line.
Anyone experienced this before?