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Standard User No_One
(committed) Sun 08-Apr-12 12:40:43
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A master socket that isn't...


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A friend of mine recently asked me to have a look at her telephone socket. She's lived in the house for several years but up until now has never had an active landline and she was unsure about the fact that there were 3 wires coming out of the side of the master socket. When I got there I found that the paster socket isn't an NTE5 (no surprises there since the house was built pre-1970). I unscrewed the front and that's where the confusion began. On the rear faceplate there is no sign of a resistor or capacitor and it is labelled as "LJ2/6A". A quick google of this on my phone showed that this socket is an extension type socket, not a master. Yet the only wires going into it are from the drop line. I even followed the cable through the external wall, up the side of the house and off to the telegraph pole just to be sure. The 3 loose wires she was talking about look like there were at one time used to feed an extension and have been cut by the previous home owner. ("cowboy job" springs to mind) Am I right in thinking that we'd need to connect an NTE5 from this socket before she can order a phone and broadband service since BT are the only ones who are allowed to replace the master themselves. She obviously doesn't want to pay BT the £100 odd charge if we can sort it out ourselves. She hasn't got a phone to test the line yet. Am I right in thinking that she should still get a dial tone even without an account?
Standard User 4M2
(experienced) Sun 08-Apr-12 13:03:07
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Re: A master socket that isn't...


[re: No_One] [link to this post]
 
One thing that you could do is fit your "own" nte5: leave the current extension socket in place and connect up to the terminals on the back of your "own" nte5 in a similar way to this http://www.clarity.it/telecoms/nte5.htm - obviously be sure to use good quality cable between the sockets smile
Administrator MrSaffron
(staff) Sun 08-Apr-12 13:52:10
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Re: A master socket that isn't...


[re: No_One] [link to this post]
 
There may be a dial tone, but if the phone line has been unused for many years then this is unlikely.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.


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Standard User No_One
(committed) Mon 09-Apr-12 14:47:10
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Re: A master socket that isn't...


[re: MrSaffron] [link to this post]
 
I think she wants to get the socket sorted by bt. However she wants to get broadband (and I assume phone too) from sky. Should she contact sky to and explain to them that the line needs looking at or contact bt first?
Standard User XRaySpeX
(eat-sleep-adslguide) Mon 09-Apr-12 16:19:15
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Re: A master socket that isn't...


[re: No_One] [link to this post]
 
Sky insist you take phone from them when you take their BB. Therefore it has nowt to do with BT Retail.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Administrator MrSaffron
(staff) Mon 09-Apr-12 20:29:51
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Re: A master socket that isn't...


[re: No_One] [link to this post]
 
If the master socket works then anything beyond will be charged for by Openreach, who pass this charge onto the phone provider, which if its Sky, will be Sky

Cost may be £160

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User No_One
(committed) Mon 09-Apr-12 23:39:57
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Re: A master socket that isn't...


[re: MrSaffron] [link to this post]
 
No, the master doesn't work. I don't even think the fascia is connected to the drop wire
Standard User yarwell
(sensei) Mon 09-Apr-12 23:45:38
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Re: A master socket that isn't...


[re: No_One] [link to this post]
 
it's not hers to play with. If she wants a phone service order it from a provider and they'll sort it out.

--

Phil

MaxDSL - goes as fast as it can and doesn't read the line checker first.

MaxDSL diagnostics
Administrator MrSaffron
(staff) Tue 10-Apr-12 08:03:59
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Re: A master socket that isn't...


[re: yarwell] [link to this post]
 
With the socket not working, then obviously you have to pay to get it connected and working...no pay no play

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Deadbeat
(knowledge is power) Tue 10-Apr-12 08:25:29
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Re: A master socket that isn't...


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
With the socket not working, then obviously you have to pay to get it connected and working...no pay no play

How are Sky at provisioning new lines?
It's worth remembering that if BTr are approached, it will mean a 12 month contract with them.
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