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wolvesmad
(fountain of knowledge) Thu 19-Apr-12 18:47:06

ADSL2 / 2+ no sync

[link to this post]

I regraded over to BT 21CN today but my Netgear DGN2000 refuses to connect on ADSL2 or 2+.

The DSL light flashes and then it eventually goes off.

Any idea what the problem could be?

-

Xilo.net Office 8Mb

XRaySpeX
(eat-sleep-adslguide) Thu 19-Apr-12 18:51:55

Re: ADSL2 / 2+ no sync

[re: wolvesmad] [link to this post]

In reply to a post by wolvesmad:
my Netgear DGN2000 refuses to connect on ADSL2 or 2+.

Important omission: BUT does it agree to connect on ADSL1? If so, you haven't been regraded yet.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC

wolvesmad
(fountain of knowledge) Thu 19-Apr-12 18:55:08

Re: ADSL2 / 2+ no sync

[re: XRaySpeX] [link to this post]

Yes it connects straight away to ADSL1.

-

Xilo.net Office 8Mb

MrSaffron
(staff) Thu 19-Apr-12 18:55:46

Re: ADSL2 / 2+ no sync

[re: wolvesmad] [link to this post]

If the upstream is 448 then you've not being migrated yet then

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.

wolvesmad
(fountain of knowledge) Thu 19-Apr-12 18:58:43

Re: ADSL2 / 2+ no sync

[re: MrSaffron] [link to this post]

It's 896kbps.

I was on an office product before so had the higher upload speed.

-

Xilo.net Office 8Mb

vivaciti
(knowledge is power) Thu 19-Apr-12 19:17:17

Re: ADSL2 / 2+ no sync

[re: wolvesmad] [link to this post]

ADSL Max Office product would have been fixed at 832k so it looks like it has been done, are you running the latest firmware in the router?

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Anonymous
(Unregistered)Thu 19-Apr-12 19:36:14

Re: ADSL2 / 2+ no sync

[re: vivaciti] [link to this post]

It's a Netgear DGN2000 running the latest DGTeam firmware.

I think I may have Speedtouch 585v6 in the loft. I'll dig it out and test it.

wolvesmad
(fountain of knowledge) Thu 19-Apr-12 21:19:13

Re: ADSL2 / 2+ no sync

[re: vivaciti] [link to this post]

I tried an old 2wire 2700hgv and it would not connect to Adsl2 / 2+ either.

Line stats from the Netgear

Channel: INTR, Upstream rate = 896 Kbps, Downstream rate = 5120 Kbps
Link Power State: L0
Mode: G.DMT
Channel: Interleave
Trellis: ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 8.9 11.0
Attn(dB): 49.0 24.0
Pwr(dBm): 19.5 12.7
Max(Kbps): 5440 1064
Rate (Kbps): 5120 896

It just won't accept me forcing it to 2 or 2+ at all

-

Xilo.net Office 8Mb

MrSaffron
(staff) Thu 19-Apr-12 21:22:40

Re: ADSL2 / 2+ no sync

[re: wolvesmad] [link to this post]

ISPs can request ADSL only profiles, so this might be the case

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.

wolvesmad
(fountain of knowledge) Thu 19-Apr-12 21:54:49

Re: ADSL2 / 2+ no sync

[re: MrSaffron] [link to this post]

It definitely on 21CN as I can tell by the download speed I am getting.

Xilo said it's on a 21CN port. I'll give them a ring tomorrow and get them to double check it's not set at ADSL1.

What's the headline ADSL1 sync for the upload?

-

Xilo.net Office 8Mb

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