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Standard User mittenkrust
(member) Tue 24-Apr-12 00:50:49
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Why do different line providers have different engineer date


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I want a new phone line, Sky offered me one Monday 30th, Talktalk offered the 1st yet BT offered me the 16th May!!!!

Doesnt make any sense to me as I thought Openreach did the work.
Administrator MrSaffron
(staff) Tue 24-Apr-12 09:46:57
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Re: Why do different line providers have different engineer


[re: mittenkrust] [link to this post]
 
Sky and TalkTalk seem to have longer lead times and no explanation is around.

It maybe they are busier and simpler stagger activations more.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User RobertoS
(sensei) Tue 24-Apr-12 17:22:44
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Re: Why do different line providers have different engineer


[re: MrSaffron] [link to this post]
 
That's twice in two days you have had things back to front Andrew. There has to be an explanation tongue smile.

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Administrator MrSaffron
(staff) Tue 24-Apr-12 19:45:55
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Re: Why do different line providers have different engineer


[re: RobertoS] [link to this post]
 
Write as many words as I do a day, and a few slip ups are going to happen.

It could be that Sky and TalkTalk are giving dates at the end of May, and BT Retail is actually sooner.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User tommy45
(fountain of knowledge) Tue 24-Apr-12 20:25:10
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Re: Why do different line providers have different engineer


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
Write as many words as I do a day, and a few slip ups are going to happen.

It could be that Sky and TalkTalk are giving dates at the end of May, and BT Retail is actually sooner.
Well i doubt it as the 30 of this month April is a Monday (next) the 30th of may this year falls on a Wednesday,could be the 30th of July though,

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