I'm trying to help some friends set up ADSL with orange in switzerland. The line has been activated. When the router is connected, it shows sync and correct line stats.
However, the username and password that orange have given us for the DSL connection are rejected with a message that they are not correct. When we called orange, they said that although the line is activated, the activation process is not complete and the username and password won't start working until next wednesday.
can this be correct? I've never heard of a DSL line syncing but not being fully activated before. Is is possible that their line is "partially activated", or did the orange dsl phone support guy just tell us something untrue?