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Anonymous
(Unregistered)Fri 29-Jun-12 12:17:54
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NTE5 master adaptor


[link to this post]
 
My plasterer has managed to knock the NTE5 master off the wall, and 2 wires are now loose.
I have a white wire in terminal a
I have an orange wire in terminal b
I now have a green wire and a black wire loose, and 3 empty terminals - 2,3,5.
Which of these two wires goes into the three terminals?
Standard User ukhardy07
(experienced) Fri 29-Jun-12 12:23:27
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Re: NTE5 master adaptor


[re: Anonymous] [link to this post]
 
That's how it should be.

Assuming no extensions
Standard User greenglide
(committed) Fri 29-Jun-12 12:26:39
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Re: NTE5 master adaptor


[re: Anonymous] [link to this post]
 
If the phone still works then do nothing!

Four wires (two pairs) come into your property, only one pair (two wires) is used.

A and B are for the incoming pair, the others are for wiring up extensions from the NTE5 - do you have any?

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Anonymous
(Unregistered)Fri 29-Jun-12 12:45:35
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Re: NTE5 master adaptor


[re: ukhardy07] [link to this post]
 
The phone doesn't now work, neither does the internet.
Both the loose cables have marks in them where they were previously fitted.
The Sky incoming telephone cable fits into the front of the box, and a telephone extension fits into that.
Administrator MrSaffron
(staff) Fri 29-Jun-12 12:53:25
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Re: NTE5 master adaptor


[re: Anonymous] [link to this post]
 
Remove the faceplate and test in the test socket.

An incoming phone line only needs two wires, connected one to A and one to B. Having more is very odd, and not what should happen.

The marks do they look like IDC cuts in the insulation? If so it is feasible that you had some odd wiring. Did the test socket work previously?

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Anonymous
(Unregistered)Fri 29-Jun-12 13:39:51
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Re: NTE5 master adaptor


[re: MrSaffron] [link to this post]
 
ok. Problem part solved.
The main controller for our cordless phones runs off an extension from the NTE5.
Therefore once I plug in directly, the phone works.
I now need to reconnect my two loose wires so that the extension works, but which wire goes to which terminal?
My next problem is to get Sky to find out why my internet is not working.
Administrator MrSaffron
(staff) Fri 29-Jun-12 14:29:01
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Re: NTE5 master adaptor


[re: Anonymous] [link to this post]
 
Pictures and diagram of the wiring would help us from guessing.

But the guess is the two wires with the cut marks on them go to pins 2 and 5, i.e. one to pin 2 and the other to pin 5

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Anonymous
(Unregistered)Fri 29-Jun-12 14:57:40
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Re: NTE5 master adaptor


[re: MrSaffron] [link to this post]
 
Does it matter which colour goes to terminals 2 & 5?
I have 2 colours loose - green and black.
Thanks for your hepl so far.
Standard User RobertoS
(sensei) Fri 29-Jun-12 15:16:05
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Re: NTE5 master adaptor


[re: Anonymous] [link to this post]
 
I think you mean the faceplate has been knocked off, not the backplate? See this pic. Am I right?

If so, to work out which colour goes on which pin, go and look at the extension wherever that is. Carefully open that and see the colours there. You want T2 = T2 and T5 = T5. If T3 is connected at the extension, ignore that wire at the NTE5. It's the ring wire and isn't usually necessary.

Don't strip insulation from the wires. Place them across the IDC connector and gently press them down between the jaws, which cut through the insulation as you can probably see. You can use something like the side of a credit card, but that if far from ideal! Best is a Krone/IDC tool from a DIY store or Maplin. A couple of quid and far safer.

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Anonymous
(Unregistered)Fri 29-Jun-12 18:19:58
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Re: NTE5 master adaptor


[re: RobertoS] [link to this post]
 
My faceplate is slightly different to your picture, as I only have terminals 2,3,5.
Also, I have now plugged both the phone and internet into the baseplate, and both work, so the two loose wires must feed the faceplate.
Unfortunately, i don't know how to put photo's on here to show you.
Also, I have taken the front off the extension socket, and the wires are a completely different colour as they all have stripes, whereas mine are plain colours.
There is a picture of my socket on www.run-it-direct.co.uk/BTNTE5ADSLfaceplate.html
My cable has printed on it: B3 cables property of BT
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