New here so I apologise in advance if this has already been asked or discussed.
I am an orange broadband customer and I have had a pretty good & reliable service until this week!
Currently my router stats are 4544kbps down and 1115kbps up (usual), however speed tests indicate 0.531 mb/s down and 0.871 mb/s up, so obviously uplink is fine, down is not.
I have done the usual & changed filters, plugged the router in to different socket, unplugged everything else etc.
The only thing I can't do is test the test socket as I don't have one!
Orange are saying that the issue is my end as the router is syncing fine. My issue is reflected in any device I use from laptop to desktop, iPad to iPhone, all speeds are dreadful.
Is it likely that I have an internal wiring / socket fault (even though nothing has changed) or could orange have a throughput issue on my line?
Your thoughts would be appreciated.