It's probably an external line fault, but we need to know more detail. Such as who the line rental is paid to.
Do you have a number of phone sockets, or just the master? What sort of master do you have anyway, is it one where the bottom half of the faceplate comes off as in this pic
, and is that the socket you use for broadband?
Edit - whoops, just looked at the diagram. Please can you somehow get the router to the master socket and connect the filter to the test socket on the wall at the back in that pic. See how it works then.
My broadband basic info/help site - www.robertos.me.uk
Domains,website and mail hosting - Tsohost
. Connection - Plusnet
Extra Fibre (FTTC). Sync ~ 56.0/13.9Mbps @ 600m.
"Where talent is a dwarf, self-esteem is a giant."
- Jean-Antoine Petit-Senn.
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Edited by RobertoS (Sat 15-Sep-12 14:51:52)