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Anonymous
(Unregistered)Sat 22-Sep-12 23:29:13
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Connecting at 7mb, only getting 2mb


[link to this post]
 
Got a problem where the router's page says I'm connected at just short of 7mb, yet DL test sites and testing with actual files shows a 2mb speed (downloads of 200-250k/sec).

This is actually an improvement! I've just replaced the faceplate with an XTE 2005 version and that's made it much more stable.

My question is, obviously: how do I start using more of that near 7mb connection? The ISP is poor (Orange), but surely there must be more to it than that if it's connecting at such a high speed?


Paul
Standard User RobertoS
(sensei) Sat 22-Sep-12 23:41:27
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Re: Connecting at 7mb, only getting 2mb


[re: Anonymous] [link to this post]
 
Please can you runs a BT Performance Test. (NOT the Beta). The paste the contents of the two results text boxes.

There's a slight possibility your IP Profile is stuck at a low figure.

What does the router say the down and up speeds are exactly please? That could be relevant.

My broadband basic info/help site - www.robertos.me.uk
Domains,website and mail hosting - Tsohost. Connection - Plusnet Extra Fibre (FTTC). Sync ~ 56.0/13.9Mbps @ 600m.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User Zarjaz
(knowledge is power) Sat 22-Sep-12 23:47:36
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Re: Connecting at 7mb, only getting 2mb


[re: RobertoS] [link to this post]
 
Could be that the OP has only just resolved their problems, by fitting the faceplate, and now just has to wait for the IP profile to catch up ?


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Standard User RobertoS
(sensei) Sat 22-Sep-12 23:54:46
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Re: Connecting at 7mb, only getting 2mb


[re: Zarjaz] [link to this post]
 
That's what I'm looking for, hence the request for the exact connection speeds. Those may suggest ADSL rather than ADSL2+, in which case you could very well be right, or they may indicate ADSL2+ in which case the IP Profile should have adjusted immediately. I'm just after a guide as the best path to go down to sort it smile.

My broadband basic info/help site - www.robertos.me.uk
Domains,website and mail hosting - Tsohost. Connection - Plusnet Extra Fibre (FTTC). Sync ~ 56.0/13.9Mbps @ 600m.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User Zarjaz
(knowledge is power) Sun 23-Sep-12 00:02:08
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Re: Connecting at 7mb, only getting 2mb


[re: RobertoS] [link to this post]
 
Two brains, one thought. smile

Standard User XRaySpeX
(eat-sleep-adslguide) Sun 23-Sep-12 00:24:49
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Re: Connecting at 7mb, only getting 2mb


[re: Anonymous] [link to this post]
 
Also supply full router stats.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Anonymous
(Unregistered)Sun 23-Sep-12 01:18:25
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Re: Connecting at 7mb, only getting 2mb


[re: XRaySpeX] [link to this post]
 
Download speedachieved during the test was - 1.74 Mbps
For your connection, the acceptable range of speeds is 0.4 Mbps-2 Mbps.
Additional Information:
Your DSL Connection Rate :6.94 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 2 Mbps



Paul
Anonymous
(Unregistered)Sun 23-Sep-12 01:18:44
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Re: Connecting at 7mb, only getting 2mb


[re: XRaySpeX] [link to this post]
 
Router:

Modem
ADSL Firmware Version 3.4.4.0.0.1
Modem Status Connected
DownStream Connection Speed 6944 Kbps
UpStream Connection Speed 448 Kbps
VPI 0
VCI 38



Paul
Standard User Zarjaz
(knowledge is power) Sun 23-Sep-12 08:16:51
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Re: Connecting at 7mb, only getting 2mb


[re: Anonymous] [link to this post]
 
So, it is the IP profile that is capping the through put speed.

If you have only just (in the last 24hrs, or so) fitted the service specific front plate, then it may take a few days longer for the profile to raise and meet your new stable sync.

Standard User RobertoS
(sensei) Sun 23-Sep-12 08:34:01
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Re: Connecting at 7mb, only getting 2mb


[re: Zarjaz] [link to this post]
 
Yep. That looks like ADSL, so a maximum of five days, and the OP must not mess with the connection in that time.

Judging by what must have been a huge percentage rise, I wouldn't be surprised if it hasn't gone up during the night.

My broadband basic info/help site - www.robertos.me.uk
Domains,website and mail hosting - Tsohost. Connection - Plusnet Extra Fibre (FTTC). Sync ~ 56.0/13.9Mbps @ 600m.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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