I was with BE unlimited broadband for over a year, and decided to change to O2 which was cheaper also I thought was another company but found out later both owned by O2, I accepted all the online contracts as normal and have a email saying they will bill me at a certain date, and at a certain rate, since then I've had NO emails, letters, informing me of ANYTHING !!
Also the D/D which was set up for O2 is still active but they have taken NOTHING, this is over 3 years now
So a few questions :-
1:- Even thou they have'nt told me of ANY price increase can they force it on me, at any point and back date it ?
2:- I feel as thou if I have a problem, should I keep quiet and have no internet, or should I contact BE or O2 and ask them to fix it,,,, remembering Im not gettting billed for ANY UNLIMITED internet, and I mean NO slow down, i.e 10Mbps download at ANYTIME also I've download over 300gb per month for over 10 months and no slow down,,, NOTHING !!!!
(Just to let you know I'm with BE when I check my ISP, but I'm not Im with O2) email to confirm all
I cant moan but scared !!!
Please give me your advise !