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Standard User gdavid
(committed) Sat 10-Nov-12 15:01:41
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New Billion7700n cannot connect


[link to this post]
 
I have just bought a Billion 7700N router to replace my failing Netgear DGN2000.

Having followed all the instructions I just cannot make any connection to it either by the Wizard or the browser. Have tried my working Netgear LAN cable as well as the supplied and one other that I have.

I am using the address 192.168.1.254 as per manual, also read elsewhere that 169.254.82.196 can be used to get into it.

Tried the other computer but to no avail.

I use fixed addresses but have reset them to auto and still no luck.

Tried the reset button.

Lights on are Power, LAN1, WLAN, DSL when the cable is connected but trying it without at the moment as I don't wish to disconnect from the internet continually.

Any suggestions please. I have seen this problem raised elsewhere but no cure.

Regards


David
Standard User BatBoy
(legend) Sat 10-Nov-12 15:06:27
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Re: New Billion7700n cannot connect


[re: gdavid] [link to this post]
 
With the PC connected, open a command prompt and enter

route print 0.0.0.0

The router IP address should be shown under gateway.


_____________________________________________________________________________________________ this is not usenet __________________

Edited by BatBoy (Sat 10-Nov-12 15:08:06)

Administrator MrSaffron
(staff) Sat 10-Nov-12 15:29:31
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Re: New Billion7700n cannot connect


[re: gdavid] [link to this post]
 
Is your PC configured to get its IP address automatically? Or have you manually set one in the past, and the Billion is using a different IP range

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.


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Standard User gdavid
(committed) Sat 10-Nov-12 15:39:18
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Re: New Billion7700n cannot connect


[re: BatBoy] [link to this post]
 
Thanks

Setting it back to DHCP no routes are found - so reckon it is dead then?

Regards


David
Standard User gdavid
(committed) Sat 10-Nov-12 15:41:00
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Re: New Billion7700n cannot connect


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
Is your PC configured to get its IP address automatically? Or have you manually set one in the past, and the Billion is using a different IP range


Usually on static routes but reverted to auto, the wizard anyway seemed to do this. Have only used Netgears in the past and they were simple to set up.

Regards


David
Standard User BatBoy
(legend) Sat 10-Nov-12 15:43:52
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Re: New Billion7700n cannot connect


[re: gdavid] [link to this post]
 
Well, the DHCP server isn't giving an IP address to the PC anyway. Maybe just a configuration issue.


_____________________________________________________________________________________________ this is not usenet __________________
Administrator MrSaffron
(staff) Sat 10-Nov-12 16:07:56
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Re: New Billion7700n cannot connect


[re: gdavid] [link to this post]
 
The billion should be the same really, i.e. simple enough

If DHCP is not working, then try a reset of the router. And if that does not work try manually setting the IP figures to be one in the appropriate range

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User gdavid
(committed) Sat 10-Nov-12 18:01:10
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Re: New Billion7700n cannot connect


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
The billion should be the same really, i.e. simple enough

If DHCP is not working, then try a reset of the router. And if that does not work try manually setting the IP figures to be one in the appropriate range


I have tried all that and nothing happens.

It seems that DHCP is not working on this machine even for the Netgear. I did have it disabled under Services but have re-enabled that and DNS, also anything else that seemed relevant. Rebooted several times.

When using it in auto the network icon shows and error and is asking for an address. I have set an address for the network card but that does not seem to help.

Any ideas please.

Regards


David
Administrator MrSaffron
(staff) Sat 10-Nov-12 18:03:38
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Re: New Billion7700n cannot connect


[re: gdavid] [link to this post]
 
So as the Netgear is broke too points at PC, how do you normally use the connection?

IP settings that should work based on router IP earlier

IP 192.168.1.10
Subnet 255.255.255.0
Gateway and DNS 192.168.1.254

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User gdavid
(committed) Sat 10-Nov-12 19:49:48
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Re: New Billion7700n cannot connect


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
So as the Netgear is broke too points at PC, how do you normally use the connection?

IP settings that should work based on router IP earlier

IP 192.168.1.10
Subnet 255.255.255.0
Gateway and DNS 192.168.1.254


It is not completely broken - I am using it for this.

Two of the LAN ports were showing orange instead of green but since it has seen the new one they are working correctly again, but I guess it may fail again - hence the reason for the new one.

I will try those settings above and see what gives.

I the meantime I have used my Linux computer and set it up for DHCP and that will not connect either.

I discovered that when I used the wizard on the CD it automatically sets the computer to DHCP.

Thanks for your advice.

Regards


David
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