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Standard User project_x_uk
(member) Thu 15-Nov-12 21:07:35
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wiring problems after builders


[link to this post]
 
After having work done on my house i came home to find that my installed line had been disconnected at the joining box so i need reconnecting them here's wat colours I haven old line colours
orange-white white-orange green-white white -green blue-white white-blue .
New colours
Blue orange green brown
Administrator MrSaffron
(staff) Thu 15-Nov-12 21:29:31
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Re: wiring problems after builders


[re: project_x_uk] [link to this post]
 
Which colours are the ones coming into the property?

Photos will certainly help to understand rather than us getting confused by words alone

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User project_x_uk
(member) Thu 15-Nov-12 21:39:41
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Re: wiring problems after builders


[re: MrSaffron] [link to this post]
 
The first ones. Sorry having use tablet will try and get pics up tomorrow


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Standard User E7er
(knowledge is power) Fri 16-Nov-12 09:38:46
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Re: wiring problems after builders


[re: project_x_uk] [link to this post]
 
In reply to a post by project_x_uk:
After having work done on my house i came home to find that my installed line had been disconnected at the joining box so i need reconnecting them here's wat colours I haven old line colours
orange-white white-orange green-white white -green blue-white white-blue .
New colours
Blue orange green brown
Follow the wiring diagrams, only connections 2 and 5 required now, connection 3 is the telephone electro-mechanical bell wire that can cause interference to ADSL broadband.

http://www.telephonesuk.co.uk/wiring_info.htm

http://www.wppltd.demon.co.uk/WPP/Wiring/UK_telephon...

http://www.rob-r.co.uk/other/UKphonecatwiring.htm

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Standard User Zarjaz
(knowledge is power) Fri 16-Nov-12 20:54:17
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Re: wiring problems after builders


[re: project_x_uk] [link to this post]
 
At a guess, without pictures, blue/white and white/blue to orange and blue on the new cable.

Standard User vit0
(member) Sat 17-Nov-12 15:38:08
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Re: wiring problems after builders


[re: project_x_uk] [link to this post]
 
In reply to a post by project_x_uk:
After having work done on my house i came home to find that my installed line had been disconnected at the joining box so i need reconnecting them here's wat colours I haven old line colours
orange-white white-orange green-white white -green blue-white white-blue .
New colours
Blue orange green brown


Why have they touched your phone wiring?! Is the jointing box before or after you master socket?

When you say "old" and "new" colours, have the buildings installed new cabling?

Standard User project_x_uk
(member) Sun 18-Nov-12 16:31:16
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Re: wiring problems after builders


[re: project_x_uk] [link to this post]
 
well i finally managed to get back online after many trial & errors but now my speed is stuck at 19 when its should be 38 and up load should be 10 not 8. any suggestions
Administrator MrSaffron
(staff) Sun 18-Nov-12 16:38:52
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Re: wiring problems after builders


[re: project_x_uk] [link to this post]
 
So this is an FTTC service?

What is the source of the figures? Actual connection speeds or results from speedtests?

if the modem was connected while they were fiddling, or when you tried to reconnect wiring, the automatic systems may have thought the line was unstable (which is sort of was) and have slowed things down to try and get something to work.

NOTE: If anyone is fiddling with the wiring it is always worth unplugging all broadband kit.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User JimmyBoy
(committed) Sun 18-Nov-12 16:41:26
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Re: wiring problems after builders


[re: project_x_uk] [link to this post]
 
In reply to a post by project_x_uk:
...any suggestions

As previously requested, post some pictures of the 'damage'.
Without pictures, all you'll get is a 'best guess' and more DLM.

Don't forget, a picture is worth a thousand words!

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