General Discussion
  >> General Broadband Chatter


Register (or login) on our website and you will not see this ad.


  Print Thread
Standard User eddie1150
(member) Tue 29-Jan-13 12:08:20
Print Post

Anyone work for BT?


[link to this post]
 
Hi
Anyone work for BT in an office that can advise me with some possible line move questions?
I used to have a contact there but having just emailed him its bounced, so guessing he no longer works there!
Ed
Standard User Oliver341
(knowledge is power) Tue 29-Jan-13 12:15:39
Print Post

Re: Anyone work for BT?


[re: eddie1150] [link to this post]
 
Ask the question(s) and see who replies.

Oliver.
Standard User eddie1150
(member) Tue 29-Jan-13 15:15:09
Print Post

Re: Anyone work for BT?


[re: Oliver341] [link to this post]
 
Cant, that would involve posting phone numbers!
Im moving business propertiies soon, and have 4 lines including an ISDN30 that need moving to the new building.
id like to know what times etc i need to schedule the move!


Register (or login) on our website and you will not see this ad.

Administrator MrSaffron
(staff) Tue 29-Jan-13 15:36:19
Print Post

Re: Anyone work for BT?


[re: eddie1150] [link to this post]
 
In which case you need to phone the people who are currently providing the lines to you, they should be in the best position to indicate the time frame for moving to a new building.

Do you mean moving building on the same site, i.e. same address still
OR
Moving physical address also?

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User David_W
(experienced) Tue 29-Jan-13 15:57:19
Print Post

Re: Anyone work for BT?


[re: eddie1150] [link to this post]
 
As MrSaffron says, you need to contact your line provider, as the answer depends not just on BT Openreach's lead times but your contractual arrangements with the provider.

If you're with BT Retail, I'd call 0800 800 152, as recommended here.

Standard User eddie1150
(member) Tue 29-Jan-13 16:11:17
Print Post

Re: Anyone work for BT?


[re: MrSaffron] [link to this post]
 
Moving physical buildings,
all lines are with BT.
Have spoken to their team earlier and they didnt really help much other than order them as soon as you get keys lol"!
Standard User Ribble
(committed) Tue 29-Jan-13 16:15:47
Print Post

Re: Anyone work for BT?


[re: eddie1150] [link to this post]
 
Do you know how the ISDN30 is delivered (copper, fibre, radio), and is the new location a new build?
Standard User eddie1150
(member) Tue 29-Jan-13 20:56:25
Print Post

Re: Anyone work for BT?


[re: Ribble] [link to this post]
 
Pretty sure its over a standard phone line, and no its not a new build!
Standard User Ribble
(committed) Tue 29-Jan-13 23:08:30
Print Post

Re: Anyone work for BT?


[re: eddie1150] [link to this post]
 
Isdn30 installation or re-site typically has a 30 day lead time. This can be expedited if shorter notice is required.
If the move isn't required within 30 days you can have the order raised early and specify the changeover date and time at a later date, but will need to give sufficient notice to Openreach once the lease is signed so that they can prep the installation and if necessary provided new infrastructure .
  Print Thread

Jump to