I suggest you post in the Community Forums
. There will probably be a fast pickup there by one of the Digital Care Team
Here is not the ideal place to get Plusnet reps' attention. The Plusnet forum here is reasonable, but the Community forums are best.
My broadband basic info/help site - www.robertos.me.uk
| Domains,website and mail hosting - Tsohost
Connection - Plusnet
UnLim Fibre (FTTC). Sync ~ 541/15.2Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant."
- Jean-Antoine Petit-Senn.
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Edited by RobertoS (Wed 20-Feb-13 12:20:01)