I have attempted to switch to the BT Unlimited deal several times but come up against a problem with the siting of my master box.
I have 2 lines to the house, one is my main line and has the master box sited in the hall with an extension lead running in to the lounge a short distance away. My other line is round the other side of the house, wired outside the house to a downstairs bedroom that I use as an office, this has the broadband on it. I don't use it for anything else. It's just a leftover from when I was working. (Now retired) The problem with this line is I get a lot of sales calls from abroad that I have not been able to stop. What I want to do is have my main master socket moved to the bedroom, have the BT Unlimited Broadband on it and get rid of the other line. Saving a fair amount of money a month. I don't want yards of cable going from the hall right through the house to the bedroom so I asked BT to move the socket.. That's where the trouble starts. They want £130 to come out and £70 to move the socket. I told them that there is already cable in the room and it just needs another socket connecting up. But no. So I said, what about switching the numbers over so that my main line goes to the bedroom. That would solve everything. No, can't do that. So 200 quid for a 15 minute job, or bin my main line and spend months telling everyone my new number,( I know you can get the call switched to the new number, but they will not do it in this case because I am not moving,) And put up with these pests from abroad telling me how I can reduce my debts etc. Of course, I could move!
Edited by woodroyd (Sun 10-Mar-13 11:21:46)