Sounds like they will simply cap your downstream sync by sticking the SNRM at 12dB or something like that
They really are a complete waste of space...if they are aware of the issues then a SFI should be booked!
Funnily enough, I did say something very similar to them regarding how they will deal with this fault. I don't think they have any intentions of actuall investigating the root cause of the fault, but as I said before, they will just paint over it. It's sad, but that's the stage they're at.
I may be wrong with this next bit?
I mentioned to the Fault Manager that If my line can not support the speed and is stable at 4.5meg, when Fibre Optic is available from FTTC, would I be able to receive the quoted figures? He said "it would hold 30 to 60 meg just fine.) considering its the same copper cable as now, is that not some sort of a contradiction ? As I said, I may be wrong, but it seems slightly odd.