If you can help it would be very much appreciated, not very tech though, my download speed is 361kbps and upload speed 328 kbps, adsl line using a speedtouch router with ethernet cable into back of pc. its aol we used to receive speeds at around 1mb perhaps a little more.
We have tried a laptop to see if its the pc and still get the same speed slow, we went through with aol tech to change settings on the router and this made no difference, a bt engineer was called out by aol who found a fault in a man hole just around the corner and he said your speed should be quicker now as it was a battery problem, but i do not know if he checked aol,s software at the exchange.
The speed is no different, now over the last 12 months we have have had bt out around 3 times due to faults on our phone line, could this be causing ther problem, a friend of mine lives about 8 houses away is with aol and has the same router she gets a download speed of around 1.2mb and this speed even at busy times. aol have now escalated it to there senior tech guys, if you kind chaps have any ideas as to what i can do or ask bt to check i would be very happy, getting so fed up, could it be a problem on the line.