Ring Plusnet and make sure you have been provisioned on the 80/20 product, not 40/10 or 40/2. There was a bug in the ordering system at one stage, and some are still coming through.
What upload speed do you get? If under 2Mbps you are almost certainly on 40/2.
If you are on the wrong product it usually takes about a day for it to get fixed after they put the modification through. With it being the weekend maybe it would be Monday if they trigger it today.
There is a Plusnet forum
and a Fibre forum
here, and also there are the Plusnet Community forums
, where you might find all sorts of useful advice. Posting in this one is fine
, but if it isn't what I suggest above then the Community ones are probably the best place, but if you want to post here as well then either of the other two is probably better than this one.
My broadband basic info/help site - www.robertos.me.uk
| Domains,website and mail hosting - Tsohost
Connection - Plusnet
UnLim Fibre (FTTC). Sync ~ 54.2/15.2Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant."
- Jean-Antoine Petit-Senn.
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