Is the phone still working at all?
If no then one wire of the pair is disconnected somewhere. Ring your line rental company and just tell them the phone isn't working - don't mention the broadband
If yes, if you turn the router off and just use a phone, preferably plugged into the test socket, on the wall at the back in this pic
, is it silent (apart from the messages) when you do the Quiet line test
, which is dial 17070 and take Option 2. A corded phone is best, rather than a cordless one.
My broadband basic info/help site - www.robertos.me.uk
| Domains,website and mail hosting - Tsohost
Connection - Plusnet
UnLim Fibre (FTTC). Sync ~ 54.2/15.2Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant."
- Jean-Antoine Petit-Senn.
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.