I am after a bit of advice on how i could possibly proceed with this problem. I have had my ADSL2+ since June last year. Its always sync'd at a minimum of 12Mbits and normally around 14Mbits.
Yesterday - all of a sudden it drops and will now only sync at around 5Mbits.
My ISP (Freeola) have asked me to do the normal stuff to check things - Basically i have been able to change everything from the micofilter to the router and even to a different PC. No matter what i do the sync speed remains at a very low 5mbits.
These are my current line stats:
ADSL Link Downstream Upstream
Connection Speed 5706 kbps 440 kbps
Line Attenuation 23.5 db 10.5 db
Noise Margin 6.0 db 12.5 db
Considering that for over 12 months its been solid at between 12 and 14 Mbits, and all of a sudden dropping to 5Mbits - They are telling me this is within the acceptable limits and if i want a BT Engineer to be called out i will more than likely be charged for it.
I can understand a slight drop, but from 14 down to 5mibts - Thats a joke.
I have no idea what i can do now to try and get back to what i have been used to for the past 12 months.
Can anyone offer any assistance?
Edited by akwilliams (Tue 18-Jun-13 14:15:38)