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Standard User wolvesmad
(fountain of knowledge) Fri 26-Jul-13 09:17:09
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Stuck on ADSL1


[link to this post]
 
Yesterday my connection migrated from Xilo, who have been excellent the past 2 years to BT Broadband. I've only moved over for the free BT Sport and i'm already wondering if i've made a mistake.

It appears whilst I am still on 21CN, i'm stuck on ADSL1. Upload speed is 448k and my connection has gone from 6.8Mb to 5.1Mb.

Will DLM put me back on ADSL2+??

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BT Broadband21CN
Standard User ukhardy07
(fountain of knowledge) Fri 26-Jul-13 10:27:21
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Re: Stuck on ADSL1


[re: wolvesmad] [link to this post]
 
What exchange / what's your post code? Your exchange may not be 21CN enabled, but we can check that.
Standard User wolvesmad
(fountain of knowledge) Fri 26-Jul-13 10:31:35
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Re: Stuck on ADSL1


[re: ukhardy07] [link to this post]
 
I was on 21CN on Xilo and have been for over a year.

Exchange is Hollinswood.

When I do a ping test on BT one of the hops is BT21CN.

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BT Broadband21CN


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Standard User ukhardy07
(fountain of knowledge) Fri 26-Jul-13 10:33:56
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Re: Stuck on ADSL1


[re: wolvesmad] [link to this post]
 
For whatever reason DLM hasn't put you onto this. I would get in touch with BT regarding this, especially as the uploads quite low & would be far higher on 21CN.
Standard User RobertoS
(sensei) Fri 26-Jul-13 11:58:36
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Re: Stuck on ADSL1


[re: ukhardy07] [link to this post]
 
I think I've seen reports here of people with estimates below 8Mbps being provisioned by BT Retail on ADSL rather than ADSL2+. Still on a WBC (21CN) connection, explaining the hop.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 51.8/16.8Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User wolvesmad
(fountain of knowledge) Fri 26-Jul-13 12:46:53
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Re: Stuck on ADSL1


[re: RobertoS] [link to this post]
 
I've noticed a trend in people migrating to BT and having the same problem.

Annoying really.

If I plug my old router in and force ADSL2+ will it work?

-

BT Broadband21CN

Edited by wolvesmad (Fri 26-Jul-13 12:50:46)

Standard User yarwell
(sensei) Fri 26-Jul-13 14:11:50
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Re: Stuck on ADSL1


[re: wolvesmad] [link to this post]
 
The 448 isn't a limit of ADSL1 but is a profile issue, so needs ISP intervention.

You could try ADSL2+ only on the router, the worst outcome is it doesn't sync and you switch it back to multimode.

--

Phil

MaxDSL - goes as fast as it can and doesn't read the line checker first.

MaxDSL diagnostics
Standard User RobertoS
(sensei) Fri 26-Jul-13 20:56:58
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Re: Stuck on ADSL1


[re: wolvesmad] [link to this post]
 
As Phil (almost) says, almost certainly not.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 51.8/16.8Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.

Edited by RobertoS (Fri 26-Jul-13 20:57:19)

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