This is called a Simultaneous Provide
. The lead time for these tends to be a bit longer than a normal stand-alone line provide.
In the case of PlusNet you need to talk to them about the Simultaneous Provide requirement, not just order the package online. That's because the line order has to be raised on Openreach by the ISP with a special form of order number, (Linked OrdeR Number - LORN), that is then quoted by them on the broadband order. Openreach recognise the LORN and bring the two orders together for simultaneous connection.
A standard order would normally result in a line provision with a broadband connection a few days later.
My broadband basic info/help site - www.robertos.me.uk
| Domains,website and mail hosting - Tsohost
Connection - Plusnet
UnLim Fibre (FTTC). Sync ~ 55.8/14.5Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant."
- Jean-Antoine Petit-Senn.
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Edited by RobertoS (Mon 28-Oct-13 12:20:49)