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Standard User akwilliams
(learned) Mon 11-Nov-13 12:11:28
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New Telephone Line for Broadband - No lines from Poles

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Hey All,

I have finally taken the plunge and ordered my phone line and infinity 2 package for my new house.

If all goes to plan engineer(s) visits will be 5th Dec.

In the small cul-de-sac we live in, there are no obvious telphone lines running from poles to any of the houses. There is a green cabinet about 100 mtrs away, and a green fibre cabinet next to it.

Although there was a phone line into the house when we bought it, I requested a new line installation when i placed the order.

Question i have is - If i have requested a new line, will they actually put a new line in, or will they use the existing cable? And, if there are no lines from poles to the house, can i assume that the line will get to the house via some sort of ducting?

Standard User Ribble
(experienced) Mon 11-Nov-13 12:17:31
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Re: New Telephone Line for Broadband - No lines from Poles

[re: akwilliams] [link to this post]
They will use existing cables where available. If the premises is not serviced by an overhead feed ( from a pole) then there is likely to be an underground cable that will likely appear on or near the outside wall , with another section entering the property.
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