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Standard User madmaz50
(newbie) Wed 13-Nov-13 10:02:27
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Disconnection


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Whenever I make or receive a phone call, my broadband connection drops out, about 4-5 seconds after the phone call is finished. It is OK during the phone call. I have replaced the filters, unplugged the extensions etc. all to no avail. I am on TalkTalk LLU. Any ideas ?
Administrator MrSaffron
(staff) Wed 13-Nov-13 10:11:24
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Re: Disconnection


[re: madmaz50] [link to this post]
 
Generally a sign of High Resistance fault, caused by dodgy joint, or water ingress.
Eventually they often start to affect the broadband all the time rather than when you just answer the phone.

They can be difficult to fault find but improved tests should allow the right engineer to spot them

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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