Do you know if you are on Sky LLU, or Sky Connect? (Telling us the exchange might make the answer obvious to us). If it's Sky Connect, that has a poor reputation and changing provider would almost certainly improve the peak time speeds.
What speed do you get when things are good?
My broadband basic info/help site - www.robertos.me.uk
| Domains,website and mail hosting - Tsohost
Connection - Plusnet
UnLim Fibre (FTTC). Sync ~ 59.4/14.4Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant."
- Jean-Antoine Petit-Senn.
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.