1) that's right, the existing socket is dead so there is no connection back to the exchange so you need a new line connection.
2) plusnet operate independently of BT Retail, so have their own pricing structure.
3) there is an address checker Here
, don't use the post code only checker.
4) some swear by it, some swear at it. Many seem to agree their customer service is not very good.
Edited by Ribble (Wed 04-Dec-13 14:20:28)