yeah voice services are really turning into a goldmine for CP's. CP's is much more fitting than ISP's now days as they all jumping on the voice bandwagon.
The actual cost of supplying things like caller display is trivial it will be in the single digit pennies. So services such as those are pure profit.
An eye opener to give an idea how much profit these companies are making on voice is how much plusnet go to make someone take on voice services.
So for plusnet voice vs bb, plusnet is willing to pay someone signing up over £180 to signup to voice services.
£100 cashback (must take voice not bb only)
£32 off first 4 months (only if take voice)
£50 installation waived (only if take voice).
and even with all that taken into account the bb only service still has a £2.50 monthly premium.
its another one fo those areas where ofcom are either been incompetant or its "pretending to regulate". What I mean by the latter is it gives the public the idea they pegging prices down but it knows full well the costs are just going to shift elsewhere in this case its voice services.
CP's knowing people are shifting calls to mobiles are doing things like charging a premium for basic cheap to supply services such as ringback and caller display, charging to connect calls before even start talking, increasing charges per minute to make signing up to a call plan seem a no brainer knowing full well most wont utilise the call plan much. The inflation on landline voice services is very high, just look at prices in 2005 to see. CP's all know that each other is eager to raise prices so the first one to raise does risk free knowing the rest will always follow, a similiar situation to the energy companies.
The reason this has had way less attention is that the base prices are much lower than energy, even tho the inflation is high voice and internet services are still very affordable and also still reasonable (uk is still below average costs on broadband). Whilst energy has many people in poverty due to its very high costs so is a much more serious issue.
BT Infinity 2 Since Dec 2012 - BQM
Edited by Chrysalis (Tue 10-Dec-13 17:25:43)