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Standard User Bob_s2
(experienced) Fri 13-Dec-13 11:51:42
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BT Apologises for Poor Service


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BT has apologised to its customers after what it called its "poor service" during the launch of BT Sport
Standard User XRaySpeX
(eat-sleep-adslguide) Fri 13-Dec-13 12:28:15
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Re: BT Apologises for Poor Service


[re: Bob_s2] [link to this post]
 
So you say, but where?

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User BatBoy
(legend) Fri 13-Dec-13 13:13:11
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Re: BT Apologises for Poor Service


[re: XRaySpeX] [link to this post]
 
BT has apologised to its customers after what it called its "poor service" during the launch of BT Sport in August.

Between July and September the number of complaints to BT rose to 0.56 for every thousand customers.

That is more than double the 0.26 per thousand recorded in the previous quarter.

In contrast, Virgin Media had just 0.05 complaints per thousand customers for its pay TV service.

Sky continued to have the lowest number of complaints, at 0.02 per thousand.



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