Recently I had a problem where my IP Profile dropped to 0.1mb (I normally just about get 2.5mb). I switched out the modem, filters...etc, to no avail. I then ran a Quiet Line Test on the phone (17070, option 2), and it was a bit crackly, so I thought there may be a fault. Openreach came out on Saturday, found a fault up the road from me, and "fixed" it. However, my broadband was still rubbish (IP Profile still 0.1mb), so I've called them out again for tomorrow. Tonight funnily enough, my broadband speed has gone up to between 0.7mb - 1.5mb (fluctuating), and the line is still very crackly.
I recorded the sound coming from a Quiet Line Test this evening, and saved it here:
Do you think this warrants me getting Openreach out...as I don't want to be liable for a £130 charge if they deem nothing is wrong!