I've been pointed toward this forum as the best place to answer questions regarding broadband and switching ISP; so I'm hoping you can help me as I have never switched suppliers before.
Hopefully; I've posted in the right section. Apologies if I have not and mods please move to the correct place.
I'm afraid; I'm a total dunce when it comes to the technical side of things; so please forgive me if my questions are rather basic - please keep your answers plain and clear.
My objective is to save some money; move over to unlimited broadband; so I can watch Iplayer and probably Netflix; as well as keeping the same download speed and hopefully quality of service as well as keeping my phone number. All with the minimum of technical adjustments that I would have to do. I would also like to have my broadband and calls via the same company.
Currently I'm with BT for my broadband and line rental. I am spending about £110 a quarter with them for my line rental, 10Gb download limit, plus 1571 and caller display. I also pay £1.60 for 'premium mail'. My calls are placed through Hive Telecom and cost me on average £10 a month. So my total cost is about £145 per quarter or £48 a month for a 10Gb capped service. This seems expensive to me; is it?
This is a link to my my download speed:
I'm afraid those numbers mean next to nothing to me.
I find that I can stream from BBC Iplayer HD without any buffering. Is there any reason why I would need faster speeds? Usually; there is only my wife and I surfing the net. So the greatest our demand is likely to be; would be me watching Iplayer HD or Netflix whilst she's browsing the net.
With my current download speed I presume that I don't need fibre?
My existing TP Link router/modem is about two years old and seems to work well. I'd rather not change it unless I have to.
If I choose to switch broadband from my current supplier (BT) to another (possibly Plusnet) whats involved and how do I go about it? Is Plusnet a wise choice?
Presumably as I pay BT for 'premium mail' I can continue to use my @btinternet.com web mail even though I have a different ISP?
Do I have to make any changes to my router (TP Link) after any switch over? I am clueless about any technical things involved. If I have to make any changes; are they relatively simple or do I have to 'get a man in' ?
I presume; that my home network (both wired and wi-fi) will remain unchanged?
I'm assuming that any change of ISP is like changing your energy supplier i.e. you use the same infrastructure? If that's the case; should I expect the same download speeds I currently get with BT? Or do BT 'throttle back' speeds for other ISP's to give themselves an edge over the competition?
Any other pro's & con's I should consider before changing?
Sorry for the long post and many thanks for any help and advice you can give.