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Standard User domb
(newbie) Thu 06-Mar-14 08:49:10
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WLR Telephone Only Transfer - Keep Broadband?


[link to this post]
 
Hi All

I am currently in the process of migrating a Post Office WLR service to Primus WLR (keeping existing number). I am aware of the terrible customer service issues with Primus, the line in question is part of a MLPPP bundle and does not require a high level of customer service.

My question here, is will my existing broadband service remain intact on the line? This is provided by a third party who use EntaNet. I assume the tag will remain intact on the line and all will be good? I do not wish to be in the situation where I have to pay for DSL re provide as my provider charges.

The service in question is 20CN.

Regards

Edited by domb (Thu 06-Mar-14 08:57:33)

Administrator MrSaffron
(staff) Thu 06-Mar-14 09:01:22
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Re: WLR Telephone Only Transfer - Keep Broadband?


[re: domb] [link to this post]
 
WLR to WLR should not affect the broadband at all

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User domb
(newbie) Thu 06-Mar-14 09:17:35
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Re: WLR Telephone Only Transfer - Keep Broadband?


[re: MrSaffron] [link to this post]
 
Thank you - I assumed this was the case, but neither the ISP, Post Office or Primus could confirm!


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Administrator MrSaffron
(staff) Thu 06-Mar-14 09:18:58
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Re: WLR Telephone Only Transfer - Keep Broadband?


[re: domb] [link to this post]
 
Have done these transfers a couple of times and broadband was never affected

So have lived it

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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