BT Box and Plusnet router.
I missed that you are on Plusnet Fibre.
Has it just happened? Does the phone work? If it doesn't, one wire of your pair is disconnected somewhere between the master socket and the cabinet.
If it does work, then remove the faceplate and the VDSL filter plate, see this page
, and see how you FTTC is by using the test socket and a dangly filter. (I assume you still have one).
My broadband basic info/help site - www.robertos.me.uk
| Domains,site and mail hosting - Tsohost
Connection - Plusnet
UnLim Fibre (FTTC). Sync ~ 59.4/14.4Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant."
- Jean-Antoine Petit-Senn.
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Edited by RobertoS (Sun 30-Mar-14 20:40:31)