Just after some help if possible. We live about 5km from teh exchange, but have had a stable connection for 7 years syncing at abot 1,900kbps. About 3 months ago the throughput and scyn speed dropped to teh point it was useless. After a number of BT visits they have declared it a REIN issue and out of their control. the source is 400m from my line and affects no one else who I know of (few houses around).
The BWM has produced th following graph:
My Broadband Ping